FAQ

Frequently Asked Questions

Are your pieces really handmade?
Yes. Every item is cut, poured, sanded and finished by hand in our workshop. No two are identical.

What wood do you use?
Primarily olive wood, chosen for its density, warm tone and dramatic grain. We combine it with high-quality epoxy resin.

Is each piece unique?
Always. Natural grain, knots and epoxy pours vary from piece to piece — the one you see is the one you receive.

Can I order a custom size?
Absolutely — see our Custom Orders page.

How long until my order ships?
In-stock pieces ship within 2–5 business days. Custom pieces take 3–6 weeks.

Do you ship worldwide?
Yes. See our Shipping page for details.

What is your return policy?
We offer a 30-day return window on non-custom pieces. See Returns & Refunds.

How do I care for my piece?
See our Care Guide for simple tips to keep it beautiful for years.